Terms of Service Overview
These Terms of Service govern your access to and use of this website and the consulting services provided by Joanne Veneziano, a sole proprietor. By accessing the website or engaging the services, you agree to be bound by these Terms. Please review them carefully to understand your rights and responsibilities. For information about how data is handled, please review the Privacy Policy here.
Commitment to Fair and Professional Service
We are committed to providing professional consulting services and addressing client concerns in a timely and reasonable manner, as outlined in the refund and cancellation policy below.
What are the Terms of Service?
These Terms of Service set forth the legally binding agreement between you and Joanne Veneziano regarding the use of the website and the consulting services offered.
When do these Terms of Service take effect?
These Terms are effective as of February 19, 2026, and apply to all website visitors and clients who use or engage the services.
Changes to Services or Terms?
We reserve the right to modify services, pricing, or these Terms at any time.
Updated Terms will be posted on this page with a new effective date. Your continued use of our website or services constitutes acceptance of any changes.
Use of Website?
You agree to use our website and services for lawful purposes only.
You may not use the website to post or transmit content that is illegal, harmful, or violates the rights of others.
All content on this website, including text, graphics, and logos, is owned by Joanne Veneziano and may not be reproduced without permission
What consulting services are offered?
Joanne Veneziano provides consulting services to small businesses, including but not limited to:
- Business strategy guidance
- Marketing consulting and brand strategy
- Operational support and business growth advice
Services are delivered remotely or in-person as agreed.
Privacy?
Your personal information will be collected and used according to our Privacy Policy, which is incorporated into these Terms.
Payment processing is handled securely via Stripe or Square; we do not store credit card information on our servers.
Governing Law?
These Terms are governed by the laws of the State of Connecticut, USA.
Any disputes arising under these Terms will be resolved in the courts located in Connecticut.
What are the payment terms?
Payments for services are processed securely through Stripe or Square.
Clients are responsible for providing accurate billing information.
Service fees must be paid in full before services are rendered, unless otherwise agreed.
We reserve the right to suspend or terminate services if payment is not received.
What are client responsibilities?
Clients agree to:
Follow any agreed-upon instructions to facilitate service delivery
Provide accurate and complete information relevant to the service
Respond to communications in a timely manner
Is there a refund and cancellation policy?
Refunds are only provided according to the specific service agreement.
If a client cancels a service prior to delivery, any applicable refund will be processed per agreement.
For recurring services (e.g., monthly retainers), clients may cancel at any time, and billing will stop at the end of the current billing period.
How is liability limited?
Our services are consulting and advisory only. We do not guarantee specific results or outcomes.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.